How does White Elk gather information?
Last Updated: November 15, 2018.
How does White Elk gather information?
White Elk gathers information in two ways, (1) when you give us information (such as to personalize your gaming experience, make inquiries on our website or sign up for our newsletter), and (2) when we receive information from your use of our website or games about your individual experience with our website or games that informs us how well the game or website is working.
The first category includes names, usernames, email addresses, gamertags, etc., that you use to contact us for assistance (or praise!). The second category can include information such as what hardware you are using, your operating system, browser type (where applicable), language, where in the world you are visiting from or playing, and your gameplay or website experience (e.g., how far you have made it in the game, length of time you have played, where you clicked on the site or how long you spent on a particular page, etc.).
On our website, may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Service. This type of information is collected to make the Service more useful to you and to tailor the experience with us to meet your special interests and needs.
When we attend public events, we may capture images or video, which may include your likeness or appearance.
White Elk will never knowingly collect personally identifiable information from any person under the age of 18.
What does White Elk do with this information?
White Elk uses the information you give us to respond to your inquiries, and to keep in contact with you (either through our mailing list or individually) about confirmations, invoices, technical notices, updates, security alerts, support and administrative messages and other news about products and services offered by White Elk.
White Elk also uses the information to guide its future endeavors and fix any problems that arise. For example, if White Elk notices that almost all of its users use a particular headset, it is easier for us to optimize our games for those headsets and present the best possible product for our users. If data shows that users get disproportionally stuck at a certain part of a level, or users spend more time than expected exploring a certain part of a level, White Elk can use that information to fix a trouble area or expand upon areas players like. White Elk’s goal in using this limited information is to make the greatest user experience possible.
White Elk may also use this information to protect, investigate and deter against fraudulent, unauthorized or illegal activity or to enforce our Terms of Use.
Does White Elk share this information?
White Elk will never resell any of the data collected from its players, including email addresses and personally identifiable information.
White Elk may use anonymized data to publish about our games on our website or other media outlets. This information is limited to general information, such as number of total users and average play time to complete a game. We may also use video or imagery captured at public events during or after demos of our games or products to promote our games or products.
White Elk may share information with direct partners who perform specific tasks for White Elk, such as data analytics or customer service, or in a business deal or prospective business deal involving the sale of transfer of all or part of White Elk’s business or assets (including a merger, financing, acquisition or bankruptcy).
White Elk also may be required to share information to comply with the law, such as when a subpoena has been issued and may also share information for legal or safety reasons to comply with laws, protect White Elk’s property or rights or those of its agents, customers or others – including to enforce its Terms of Use – or in an emergency.
Does White Elk collect information from Children?
White Elk will never knowingly collect personally identifiable information from any person under the age of 18. If we learn that we have inadvertently obtained information from a child we will promptly delete the information.
What about third-party sites and services?
This site or White Elk’s games or other services may contain links to third-party websites, products or services. Information collected by third parties when those third-party sites and services are accessed is governed by those third party’s privacy policies.
Where does White Elk Store information?
White Elk’s servers are located in the United States of America. If you are accessing the site, service or games from outside the United States, please be advised that through your continued use of the site, service, games or other products, which is governed by U.S. law and this Privacy Policy, you are transferring your personal information to the United States and you consent to that transfer and the maintenance and processing of such information in the United States.
Do I have any choices?
White Elk’s marketing emails tell you how to “opt-out.” If you opt out, White Elk may still send you non-marketing emails. Non-marketing emails include emails about your accounts, responses to your inquiries and support requests and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of sharing with others, and update your personal information.
You can typically remove and reject cookies with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how the website works for you.
What if I have more questions?
We love it when you contact us! If you have any more questions or concerns about the data we collect, feel free to reach out to us.
White Elk may change this privacy policy from time to time as needed, but our goal is always to protect our users’ privacy while striving to create the perfect user experience. If we make changes, we will change the last updated date above. If we make substantial changes, we may also post additional notice of the change on the site, to known user email addresses or through in-app or in-game notification.
What does White Elk do with this information?
White Elk uses the information you give us to set up and manage your account, to respond to your inquiries, and to keep in contact with you. White Elk also uses the information to guide its future endeavors and fix any problems that arise. For example, if White Elk notices that almost all of its users use a particular headset, it is easier for us to optimize our games for those headsets and present the best possible product for our users. If data shows that users get disproportionally stuck at a certain part of a level, or users spend more time than expected exploring a certain part of a level, White Elk can use that information to fix a trouble area or expand upon areas players like. White Elk’s goal in using this limited information is to make the greatest user experience possible.
Does White Elk share this information?
White Elk will never resell any of the data collected from its players, including email addresses and personally identifiable information.
White Elk may use anonymized data to publish about our games on our website or other media outlets. This information is limited to general information, such as number of total users and average play time to complete a game.
White Elk may share information with direct partners who perform specific tasks for White Elk, such as data analytics or customer service. White Elk also may be required to share information to comply with the law, such as when a subpoena has been issued.
What if I have more questions?
We love it when you contact us! If you have any more questions or concerns about the data we collect, feel free to reach out to us.
White Elk may change this privacy policy from time to time as needed, but our goal is always to protect our users’ privacy while striving to create the perfect user experience.